Privacy Policy

Josics Privacy Policy

Effective 8th Nov 2026

Who we are. Josics Enterprises LLP operates the Josics website at josics.com and the Josics mobile app. This policy covers both, including visits to our website, membership applications and use of our invite-only golf community. Contact us at doors@josics.in for privacy questions or requests.

Information we collect and why. When you apply or join, we use your name, date of birth, contact details and invitation information to check eligibility, process your application and administer your account. We use the profile details and content you choose to share, such as your city, golf interests, handicap, photos, scores, round invitations and messages, to provide the corresponding features. We use support enquiries, safety reports, IP addresses, device information and security logs to respond to requests, protect the service and investigate misuse. Profile details and shared content are visible according to the feature and its audience settings. Parent contact details and consent records are for verification and administration and are kept out of member profiles.

Teen members and parental consent. Children under 13 may not register. Before activating an account for an applicant aged 13 to 17, we contact their parent or legal guardian to confirm the applicant’s identity and age, the adult’s relationship and authority to consent, and permission for the applicant to join. We retain a record of that verification and consent. We record the parental consent call only for documentation purposes. This call is used to validate the details of the child who has signed up and get an explicit approval from the parent, consenting to join the Josics Community. Parents or guardians may contact us to review or correct information, withdraw consent, or request account and data deletion. If we learn that a child under 13 has registered, we disable access and delete the associated data, subject to any specific legal retention obligations.

Mobile app permissions. You can manage permissions in your device settings. A permission is used for the feature described below. Denying it may limit that feature.

Location. We use the device location to register the approximate location of residence and to check for golf courses near by to the device. The approximate location will be the neighbourhood only and not the precise location. The access is approximate and is not precise. The coordinates of the address are stored but will not be shown to others. This information is required to make the experience more enjoyable.
Camera. The camera will be used to record photos or videos and will be stored in the profile and can be deleted at any time. The camera would also be used to read scorecards and upload to the profile. The camera could also be used for video calls.
Microphone. The microphone will be used to record the audio in a video. It is also used to make audio calls.
Photos. Photos will not be accessed by Josics unless explicitly an approval is provided by the member.

Messages and safety reports. We process messages and other content to deliver them to the intended audience. Authorized personnel may review relevant information when investigating a report, providing support or meeting a legal obligation. The calls and messages are encrypted end to end.

Push notifications. If you enable push notifications, we use a device notification token to deliver alerts such as invitations, round updates and account notices. You can turn off push alerts in device settings. Message previews and names are included in the notification playload.

Cookies and analytics. We use session cookies and similar technologies to sign users in, maintain sessions and protect the service. Website and app analytics are enabled for us to make the experience better. This tracking will not be used for advertising.

Service providers and disclosures. We share information with providers that operate the service on our behalf. Information is processed in India and Singapore. We may also disclose information when legally required or when necessary to respond to a serious safety or security concern, as permitted by applicable law. Josics does not sell personal information.

Retention and deletion. We keep account information while the account is active and keep other records for the periods below. When a verified deletion request is completed, we delete the account and its associated personal data, subject to the specific exceptions disclosed here. We restrict access to retained records and delete them when their retention period ends.

Incomplete or rejected applications —1 year.
Parent verification and consent records, including recordings if applicable — indefinitely.
Account deletion requests — 1 year.
Backups — 1 year.
Records needed for legal obligations, safety incidents or fraud prevention — 1 year.

Members and parents or guardians may request deletion at doors@josics.in

Your privacy choices. Contact doors@josics.in to request access, correction or deletion, withdraw consent, or raise a privacy concern. We may verify your identity and, for a request about a child’s account, your authority before acting. Depending on where you live, you may have additional rights under local law.

Security and updates. We use confirmed safeguards, such as encrypted connections and restricted administrative access to protect personal information. We publish updates to this policy here and communicate material changes to affected members or parents where appropriate.